- AJoliee
- 5
- Patient Resources – FAQ
Frequently Asked Questions (FAQ)
Common Questions, Answered
Questions and Answeres
A: No referral is needed for most services. For medical weight management, hormone therapy, or counseling, you can book directly. If your insurance requires a referral, we’re happy to help coordinate with your primary care provider.
A: Ajoliee is a private pay practice. We do not bill insurance directly, but we can provide a superbill for you to submit to your insurance for possible reimbursement (for eligible medical services like counseling or weight management). Please check with your provider about out‑of‑network benefits.
A: We accept all major credit cards (Visa, MasterCard, American Express, Discover), HSA/FSA cards, cash, and CareCredit financing. Payment is due at time of service.
A: Yes. We offer telehealth visits for nutritional coaching, counseling, and follow‑up appointments. Virtual consultations are conducted via a secure video platform. Not all services are available virtually – please call us to confirm.
A: Please complete your new patient forms before arrival. Bring a valid ID, your insurance card (if you plan to submit a superbill), and a list of current medications. For skincare or injectable appointments, arrive with a clean face (no makeup). For 3D ultrasounds, drink water beforehand – we’ll send specific instructions when you book.
A: We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations and no‑shows may be subject to a fee of $50. Concierge members have waived fees with 12 hours’ notice.
A: We serve women ages 18 to 85. For injectables and laser hair removal, you must be at least 18. For 3D ultrasounds, you must be at least 14 weeks pregnant (parental consent required for minors).
A: We offer à la carte pricing. However, we do have a loyalty program for repeat injectable clients and special packages for multiple sessions (e.g., laser hair removal, microneedling). Ask our front desk for current offers.
A: Yes. Our clinic is located at 12215 Stoneybrook West Parkway B. There is a private parking lot with ample free parking directly in front of the building.
A: Absolutely. For 3D ultrasounds, you’re welcome to bring up to 5 guests. For other appointments, one support person is encouraged. Our waiting area is comfortable, and our private suites are designed for discretion and ease.
Still Have Questions?
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Book Online or Call (407) 543-0000 or Visit our Winter Garden Location







